Needs a signed-in account: syncing your records after Google sign-in. If the Google flow fails, keep any existing local workspace intact. A provider error does not establish that your invoices have disappeared.
Try this first
- Check that your device has an internet connection.
- Start from BillPad's Continue with Google button again rather than an old callback page.
- Confirm that you select the Google account you previously used with BillPad.
- If you have unsynced local edits, use Settings, Export backup before changing browser profiles.
Possible causes
The browser sign-in flow is time-limited and depends on its original browser session. An expired flow, a missing sign-in cookie or an unsuccessful provider response can produce an invalid-sign-in error. Completing a different Google identity can lead to a different BillPad account.
A message that the provider is not configured indicates a service configuration problem. Repeatedly clearing local invoices will not fix that condition. The verified email returned by the provider identifies the BillPad account, so a different email is significant even if both identities belong to you.
Fix the problem
- Return to BillPad and choose Continue with Google.
- Complete the provider screens in the browser where the flow began. Avoid moving only the callback URL to a second browser.
- If your browser blocks cookies for BillPad, review that setting and retry the fresh flow.
- Once signed in, open Settings, Your account and compare the displayed email with your other device.
- Allow sync to complete before deciding whether records are missing.
An email link can be an alternative when it reaches the same verified email identity. Do not assume a different email address will merge two workspaces. Preserve a backup if you are unsure which account owns the local data.
Still stuck
Email [email protected] with the exact error and whether it occurred before or after Google returned to BillPad. Do not include callback URLs, passwords or sign-in tokens.