Delete in the app
Open BillPad and sign in. Go to Settings → Account → Delete account (the account section is labelled “Your account”). Choose Export data first if you want a copy. Type DELETE and choose Delete account to confirm.
You can also select “Also remove invoices saved on this device” to clear your local workspace and its sync backups.
What gets deleted
We delete your account, email, name if provided, provider account id, sign-in tokens, sessions and synced workspace data: invoices, quotes, clients, items and business profile. Shared invoice snapshots and links, sent/viewed/paid activity, reminder settings and deliveries, Stripe connection details and payment-link records in BillPad are also deleted.
Your account data is removed from our live database immediately and from backups within 30 days. Deletion cannot be undone.
What stays
Local data stays on your device until you clear it, unless you select the local removal option. Invoice emails already sent remain in recipients’ inboxes. Stripe keeps its own payment records under your Stripe account; deleting BillPad does not delete your Stripe account or its records.
Can’t sign in?
Email [email protected] from your account email and we’ll delete it within 30 days. Say that you want your BillPad account and associated data deleted. We may need to verify account ownership.
Delete local-only data
You do not need an account to use BillPad. To delete local-only data, clear the app or browser data for BillPad, or uninstall the app. Export a backup first if you want a copy. If you also have a signed-in account, delete that account first to remove its synced data.
More information
See our Privacy Policy or contact [email protected].
BillPad is operated by RS Foundations Pty Ltd, ABN 64 653 653 939, Victoria, Australia ("BillPad", "we"). Contact [email protected].