BillPad

Understand invoice numbers and statuses

Find the real invoice statuses, numbering rules and where viewed activity appears.

BillPad gives new documents a number and displays their financial status in the invoice list. Numbers identify documents; statuses help you see whether a document is a draft, has been issued or still has money owing.

Check the number

  1. Open an invoice and review Invoice number in Details.
  2. Use Settings to change Number prefix for future invoices. Quote prefix and Credit note prefix have their own fields.
  3. Choose Save settings, then check the next document you create.
  4. Keep numbers unique. If validation reports a duplicate, correct the number before delivery.

Numbering continues past matching existing numbers, including imported invoices, rather than starting again simply because you switched to BillPad. Check a new draft after an import if the old system used several different prefixes.

Read the invoice list

LabelMeaning
DraftStill being prepared rather than marked sent.
SentIssued, with an outstanding balance.
Partially paidSome payment has been recorded and money remains due.
PaidThe calculated amount due has been cleared.
OverdueAn issued invoice still has an amount due after its due date.
ArchivedRemoved from the active list by archiving.
CreditedIssued credit notes have cleared the amount due without a cash payment.
Credit balanceRecorded payments leave excess credit after the invoice adjustment.
Ready to sendA recurring draft prepared in ready-to-send mode; still needs sending.

An overdue partially paid invoice may appear as overdue because its remaining balance is late. An unpaid deposit or instalment past its due date can also make an issued invoice overdue. Use the invoice's payment details to understand the underlying amounts rather than relying on the label alone.

Good to know

Viewed is delivery activity for a hosted invoice link, not an invoice-list filter. Needs a signed-in account: hosted links and their viewed activity. Open the invoice's Delivery activity and use Refresh activity to check recorded opens.

Downloading a PDF does not prove that the client received it. After sending a PDF yourself, choose More then Mark sent. Record money only when it has actually been received. Archiving retains the record and does not reset the numbering sequence or erase its financial history.

Last updated 18 October 2026